Authors: Andaleeb, SS

Citation: Ss. Andaleeb, Service quality perceptions and patient satisfaction: a study of hospitalsin a developing country, SOCIAL SC M, 52(9), 2001, pp. 1359-1370

Authors: Simmonds, PL Andaleeb, SS

Citation: Pl. Simmonds et Ss. Andaleeb, Usage of academic libraries: The role of service quality, resources, and user characteristics, LIB TRENDS, 49(4), 2001, pp. 626-634

Authors: Andaleeb, SS

Citation: Ss. Andaleeb, Public and private hospitals in Bangladesh: service quality and predictorsof hospital choice, HEAL POL PL, 15(1), 2000, pp. 95-102

Authors: Andaleeb, SS

Citation: Ss. Andaleeb, Service quality in public and private hospitals in urban Bangladesh: a comparative study, HEALTH POLI, 53(1), 2000, pp. 25-37

Authors: Andaleeb, SS Simmonds, PL

Citation: Ss. Andaleeb et Pl. Simmonds, Explaining user satisfaction with academic libraries: Strategic implications, COLL RES LI, 59(2), 1998, pp. 156-167