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Results:
1-2
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Results: 2
Authors:
Chen, Rachel R.
Gerstner, Eitan
Yang, Yinghui (Catherine)
Citation: R. Chen, Rachel et al., Customer Bill of Rights Under No-Fault Service Failure: Confinement and Compensation, Marketing science , 31(1), 2012, pp. 157-171
Authors:
Chen, Rachel R.
Gerstner, Eitan
Yang, Yinghui (Catherine)
Citation: R. Chen, Rachel et al., Should Captive Sardines Be Compensated? Serving Customers in a Confined Zone, Marketing science , 28(3), 2009, pp. 599-608
Risultati:
1-2
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