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Results: 1
Profitability and customer satisfaction in services - An integrated perspective between marketing and cost management analysis
Authors:
Caru, A Cugini, A
Citation:
A. Caru et A. Cugini, Profitability and customer satisfaction in services - An integrated perspective between marketing and cost management analysis, INT J S IND, 10(2), 1999, pp. 132-156
Risultati:
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