Citation: Pm. Ellwood, SHATTUCK LECTURE - OUTCOMES MANAGEMENT - A TECHNOLOGY OF PATIENT EXPERIENCE (REPRINTED FROM NEW-ENGLAND JOURNAL OF MEDICINE, VOL 318, PG 1549-1556, 1988), Archives of pathology and laboratory medicine, 121(11), 1997, pp. 1137-1144
Citation: Pm. Ellwood et Gd. Lundberg, MANAGED CARE - A WORK-IN-PROGRESS, JAMA, the journal of the American Medical Association, 276(13), 1996, pp. 1083-1086