Authors: Harris-Kojetin, LD McCormack, LA Jael, EF Sangl, JA Garfinkel, SA

Citation: Ld. Harris-kojetin et al., Creating more effective health plan quality reports for consumers: Lessonsfrom a synthesis of qualitative testing, HEAL SERV R, 36(3), 2001, pp. 447-476

Authors: Lubalin, JS Harris-Kojetin, LD

Citation: Js. Lubalin et Ld. Harris-kojetin, What do consumers want and need to know in making health care choices?, MED C RES R, 56, 1999, pp. 67-102

Authors: Harris-Kojetin, LD Fowler, FJ Brown, JA Schnaier, JA Sweeny, SF

Citation: Ld. Harris-kojetin et al., The use of cognitive testing to develop and evaluate CAHPS (TM) 1.0 core survey items, MED CARE, 37(3), 1999, pp. MS10-MS21

Authors: Hays, RD Shaul, JA Williams, VSL Lubalin, JS Harris-Kojetin, LD Sweeny, SF Cleary, PD

Citation: Rd. Hays et al., Psychometric properties of the CAHPS (TM) 1.0 survey measures, MED CARE, 37(3), 1999, pp. MS22-MS31

Authors: Schnaier, JA Sweeny, SF Williams, VSL Kosiak, B Lubalin, JS Hays, RD Harris-Kojetin, LD

Citation: Ja. Schnaier et al., Special issues addressed in the CAHPS (TM) survey of Medicare managed carebeneficiaries, MED CARE, 37(3), 1999, pp. MS69-MS78