Authors: Lerch, FJ Harter, DE

Citation: Fj. Lerch et De. Harter, Cognitive support for real-time dynamic decision making, INF SYST R, 12(1), 2001, pp. 63-82

Authors: Harter, DE Krishnan, MS Slaughter, SA

Citation: De. Harter et al., Effects of process maturity on quality, cycle time, and effort in softwareproduct development, MANAG SCI, 46(4), 2000, pp. 451-466