Authors:
McGee, J
Kanouse, DE
Sofaer, S
Hargraves, JL
Hoy, E
Kleimann, S
Citation: J. Mcgee et al., Making survey results easy to report to consumers - How reporting needs guided survey design in CAHPS (TM), MED CARE, 37(3), 1999, pp. MS32-MS40
Authors:
Veroff, DR
Gallagher, PM
Wilson, V
Uyeda, M
Merselis, J
Guadagnoli, E
Edgman-Levitan, S
Zaslavsky, A
Kleimann, S
Cleary, PD
Citation: Dr. Veroff et al., Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State, INT J QUAL, 10(6), 1998, pp. 555-560