Authors: Peck, BM Asch, DA Goold, SD Roter, DL Ubel, PA McIntyre, LM Abbott, KH Hoff, JA Koropchak, CM Tulsky, JA

Citation: Bm. Peck et al., Measuring patient expectations - Does the instrument affect satisfaction or expectations?, MED CARE, 39(1), 2001, pp. 100-108