Authors: MILLIMAN JF ZAWACKI RA SCHULZ B WIGGINS S NORMAN CA

Citation: Jf. Milliman et al., CUSTOMER SERVICE DRIVES 360-DEGREE GOAL-SETTING, Personnel journal, 74(6), 1995, pp. 136

Authors: MILLIMAN JF ZAWACKI RA NORMAN C POWELL L KIRKSEY J

Citation: Jf. Milliman et al., COMPANIES EVALUATE EMPLOYEES FROM ALL PERSPECTIVES, Personnel journal, 73(11), 1994, pp. 99-103