Authors: Normann, Richard

Citation: Richard Normann, Services in the neo-industrial economy, Sinergie, 15(42), 1997, pp. 23-27

Authors: Normann, Richard

Citation: Richard Normann, Services in the neo-industrial economy, Sinergie, 14(40), 1996, pp. 3-12

Authors: Normann, Richard Ramirez, Rafael

Citation: Richard Normann et Rafael Ramirez, Lavorare insieme per produrre valore, Harvard business review, (2), 1994, pp. 66-82