Citation: B. Northcraft, Gregory et B. Chase, Richard, Managing Service Demand at the Point of Delivery, Academy of Management review , 10(1), 1985, pp. 66-75
Citation: B. Northcraft, Gregory et Wolf, Gerrit, Dollars, Sense, and Sunk Costs: A Life Cycle Model of Resource Allocation Decisions, Academy of Management review , 9(2), 1984, pp. 225-234