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Results: 3

Authors: Hendricks, KB Singhal, VR
Citation: Kb. Hendricks et Vr. Singhal, Firm characteristics, total quality management, and financial performance, J OPER MANA, 19(3), 2001, pp. 269-285

Authors: Hendricks, KB Singhal, VR
Citation: Kb. Hendricks et Vr. Singhal, The long-run stock price performance of firms with effective TQM programs, MANAG SCI, 47(3), 2001, pp. 359-368

Authors: Hendricks, KB Singhal, VR
Citation: Kb. Hendricks et Vr. Singhal, The financial rewards from TQM, AM CERAM S, 78(5), 1999, pp. 89-93
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