Authors: Sturdy, A

Citation: A. Sturdy, Training in service - importing and imparting customer service culture as an interactive process, INT J HUM R, 11(6), 2000, pp. 1082-1103

Authors: Sturdy, A Gabriel, Y

Citation: A. Sturdy et Y. Gabriel, Missionaries, mercenaries or car salesmen? MBA teaching in Malaysia, J MANAG STU, 37(7), 2000, pp. 979-1002

Authors: Fineman, S Sturdy, A

Citation: S. Fineman et A. Sturdy, The emotions of control: A qualitative exploration of environmental regulation, HUMAN RELAT, 52(5), 1999, pp. 631-663