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Authors: SHEMWELL DJ YAVAS U BILGIN Z
Citation: Dj. Shemwell et al., CUSTOMER-SERVICE PROVIDER RELATIONSHIPS - AN EMPIRICAL-TEST OF A MODEL OF SERVICE QUALITY, SATISFACTION AND RELATIONSHIP-ORIENTED OUTCOMES, International journal of service industry management, 9(2), 1998, pp. 155

Authors: YAVAS U BABAKUS E DELENER N
Citation: U. Yavas et al., FAMILY PURCHASING ROLES IN SAUDI-ARABIA - PERSPECTIVES FROM SAUDI WIVES, Journal of business research, 31(1), 1994, pp. 75-86
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