Authors: ZEITZ G JOHANNESSON R RITCHIE JE

Citation: G. Zeitz et al., AN EMPLOYEE SURVEY MEASURING TOTAL QUALITY MANAGEMENT-PRACTICES AND CULTURE - DEVELOPMENT AND VALIDATION, Group & organization management, 22(4), 1997, pp. 414-444

Authors: ZEITZ G

Citation: G. Zeitz, EMPLOYEE ATTITUDES TOWARD TOTAL QUALITY MANAGEMENT IN AN EPA REGIONALOFFICE, Administration & society, 28(1), 1996, pp. 120-143