Citation: T. Zillner, The media equation: How people treat computers, television, and new media like real people and places, INF TECH L, 19(1), 2000, pp. 54-56
Citation: T. Zillner, The invisible computer: Why good products can fail, the personal computer is so complex, and information appliances are the solution, INF TECH L, 18(3), 1999, pp. 169-171