Login
|
New Account
AAAAAA
ITA
ENG
Results:
1-1
|
Results: 1
Affective consumer responses in service encounters: The emotional content in narratives of critical incidents
Authors:
van Dolen, W Lemmink, J Mattsson, J Rhoen, I
Citation:
W. Van Dolen et al., Affective consumer responses in service encounters: The emotional content in narratives of critical incidents, J ECON PSYC, 22(3), 2001, pp. 359-376
Risultati:
1-1
|