The study of the reliability of operator's diagnosis and decision-maki
ng during abnormal events with HCR model has been introduced. A new ap
proach has been proposed by the authors to deal with the classificatio
n of HIs. The modification of T-0.5 by PSFs coefficients has been disc
ussed. In addition, it is emphasized that T-0.5 and SD(sigma) of respo
nse times can be used as a scale to predict and evaluate the reliabili
ty of crew/operator behavior. These processings provide improvement an
d refinement to HCR model arid its practical application. The experime
nt for operator response time of Chinese NPP using a full-scale simula
tor has proved the above-mentioned processings and presented the quant
itative results of operator reliability in Chinese NPP.