The role of the workplace dispute resolution professional is constantl
y evolving. At no time has that been more evident than now, when the c
ollective bargaining movement continues to undergo significant erosion
and a proliferation of individual employment rights has been legislat
ed in recent years. The trend will almost certainly expand the volume
and focus of disputes, say the authors, 'creating a need for suitable
means of resolution.'' Demographic changes in the workforce and the mo
vement toward employee-participation in decision-making will present s
till further opportunities for ADR professionals.