J. Ang et Ph. Soh, USER INFORMATION SATISFACTION, JOB-SATISFACTION AND COMPUTER BACKGROUND - AN EXPLORATORY-STUDY, Information & management, 32(5), 1997, pp. 255-266
Citations number
33
Categorie Soggetti
Information Science & Library Science",Management,"Computer Sciences","Information Science & Library Science","Computer Science Information Systems
The relationships among user information satisfaction (UIS), job satis
faction and the users' computer background were examined. UIS was meas
ured using a modified version of the short-form of UIS, while job sati
sfaction was measured using the short-form Minnesota satisfaction ques
tionnaire (MSQ). We found that UIS provides a sound indication of job
satisfaction. However, none of the user computer-background parameters
has any significant effect on UIS and job satisfaction. Data for the
study were collected from three large organizations which had similar
organizational structure and comparable information systems maturity;
people who used computer as part of their jobs were randomly selected
to take part in the study. A study with more organizations would yield
better results. (C) 1997 Elsevier Science B.V.