USER INFORMATION SATISFACTION, JOB-SATISFACTION AND COMPUTER BACKGROUND - AN EXPLORATORY-STUDY

Authors
Citation
J. Ang et Ph. Soh, USER INFORMATION SATISFACTION, JOB-SATISFACTION AND COMPUTER BACKGROUND - AN EXPLORATORY-STUDY, Information & management, 32(5), 1997, pp. 255-266
Citations number
33
Categorie Soggetti
Information Science & Library Science",Management,"Computer Sciences","Information Science & Library Science","Computer Science Information Systems
Journal title
ISSN journal
03787206
Volume
32
Issue
5
Year of publication
1997
Pages
255 - 266
Database
ISI
SICI code
0378-7206(1997)32:5<255:UISJAC>2.0.ZU;2-I
Abstract
The relationships among user information satisfaction (UIS), job satis faction and the users' computer background were examined. UIS was meas ured using a modified version of the short-form of UIS, while job sati sfaction was measured using the short-form Minnesota satisfaction ques tionnaire (MSQ). We found that UIS provides a sound indication of job satisfaction. However, none of the user computer-background parameters has any significant effect on UIS and job satisfaction. Data for the study were collected from three large organizations which had similar organizational structure and comparable information systems maturity; people who used computer as part of their jobs were randomly selected to take part in the study. A study with more organizations would yield better results. (C) 1997 Elsevier Science B.V.