T. Wykes et al., STRESS IN COMMUNITY CARE TEAMS - WILL IT AFFECT THE SUSTAINABILITY OFCOMMUNITY CARE, Social psychiatry and psychiatric epidemiology, 32(7), 1997, pp. 398-407
The study investigated whether community care is sustainable by examin
ing the levels of stress and burnout that affect community mental heal
th staff. Six teams from around Great Britain were chosen to take part
, representing a number of different facets of care: the type of commu
nity model, whether it uas in an inner city or suburban area and wheth
er the team had been part of a scientific evaluation of care, in which
case it may have contained more experienced and more highly trained s
taff. The results indicated that community care staff experienced high
levels of burnout as a result of the work stressors. These levels wer
e higher than those found in any published study of health professiona
ls within hospitals, but are similar to those found in community teams
recently. There was no evidence that any particular model of communit
y care produced less burnout, but working in an inner city did seem to
produce the highest levels. There did seem to be some benefit from a
moderate staff turnover within teams. These results mirror those of ot
her recent studies. Models of community care can only be sustained by
reducing their toxicity on the staff who have to make them work. There
fore. levels of stress and burnout should be included in any evaluatio
n of the cost-effectiveness of service models. The alleviation of thes
e high levels through individual and organisational interventions shou
ld now be a high priority.