Dm. Smith et al., TARGET COMPLICITY IN THE CONFIRMATION AND DISCONFIRMATION OF ERRONEOUS PERCEIVER EXPECTATIONS - IMMEDIATE AND LONGER TERM IMPLICATIONS, Journal of personality and social psychology, 73(5), 1997, pp. 974-991
The authors explored the role of target self-presentational goals in t
he expectation confirmation process within the context of simulated em
ployment interviews. As predicted, applicants encouraged to be deferen
tial inadvertently succumbed to their interviewers' expectations; appl
icants encouraged to be challenging, to advance their own agenda, did
not. The challenging-motivated applicants succeeded in disconfirming n
egative expectations by presenting favorable information about themsel
ves even in the face of negatively constraining interviewer questions;
other theoretically relevant behaviors were not supported as mediator
s. Of added interest. the self-fulfilling prophecies observed for the
deference-motivated applicants carried over to a 2nd interview because
of changes in applicant self-perceptions following the 1st interview.