P. Rohde et al., COMPARABILITY OF TELEPHONE AND FACE-TO-FACE INTERVIEWS IN ASSESSING AXIS-I AND AXIS-II DISORDERS, The American journal of psychiatry, 154(11), 1997, pp. 1593-1598
Objective: The present study examined the comparability of data obtain
ed by telephone and face-to-face interviews for diagnosing axis I and
II disorders. Method: Sixty young adults from the community were inter
viewed face-to-face and over the telephone regarding axis I disorders;
another GO subjects were interviewed twice regarding axis II disorder
s. The order of interviews was counterbalanced, and subjects with a hi
story of disorder were oversampled. Agreement between telephone and fa
ce-to-face interviews was contrasted with interrater values, which wer
e obtained by having a second interviewer rate a recording of the orig
inal interview. Results: Interrater reliability was excellent. Agreeme
nt between telephone and face-to-face assessment was excellent for anx
iety disorders and very good for major depressive disorder and alcohol
and substance use disorders; agreement was problematic, however, for
adjustment disorder with depressed mood. Strong support was shown for
the validity of the axis II telephone assessment format. Small but con
sistent trends were noted for lower rates of psychopathology reported
in the second interview. Conclusions: This is the first study in which
telephone and face-to-lace assessments of axis I and II psychopatholo
gy were conducted with the same subjects assigned to conditions in a c
ounterbalanced manner. The present findings provide qualified justific
ation for the use of telephone interviews to collect axis I and II dat
a. The apparent concerns do Mot appear sufficient to override the econ
omic and logistic advantages of telephone intel viewing.