Kl. Braun et al., DEVELOPING AND TESTING TRAINING MATERIALS ON ELDER ABUSE AND NEGLECT FOR NURSE AIDES, Journal of elder abuse & neglect, 9(1), 1997, pp. 1-15
The prevention of resident abuse and neglect is a critical concern for
nursing homes. In this project, educational materials for paraprofess
ional nursing home workers were developed based on input from Hawaii's
nurse aides. When asked about abuse, respondents were quick to report
feeling abused themselves, by patients, patients families, and superv
isors. While expressing high regard for older adults and pride in thei
r jobs, they noted that working conditions (e.g., short staffing) and
lack of knowledge about managing conflict and difficult situations cou
ld lead to frustration. The stories of the paraprofessionals and their
suggestions for managing stress ''so we don't take it out on others''
were incorporated into a 12-minute video drama and a 12-page booklet.
These materials were tested among 105 nurse aides at seven workshops
in Honolulu nursing homes. Participants gave the video, booklet, and i
nteractive workshop high ratings and reported a significant increase i
n job satisfaction from pre-test to post-test.