Machine learning techniques can increase the power/expertise and impro
ve the problem-solving efficiency of artificial intelligence applicati
ons for complex problems such as reactive scheduling in manufacturing
operations management. Reactivity requires adaptively changing behavio
ur of a performance system that can best be supported by learning from
experience. Reactive scheduling is considered in this paper with two
options for reactive repair/proactive schedule adjustment to compensat
e for/prevent the effects of disturbances during the execution time of
a current schedule. With a supervisory control perspective to shop fl
oor operations, reactive scheduling of the two options above is embodi
ed as one major intelligent supervisory function in a supervisory reac
tive scheduler SUPREACT and complemented by a cognitive learning appro
ach to improve search space/control pattern-matching knowledge for gui
ding iterative schedule repair actions. In a brief overview, some lear
ning approaches that comprise past experience for future re-use in rea
ctive scheduling are referred to, The paper then presents a combined r
ule-and case-based reasoning/learning approach to opportunistic reacti
ve scheduling based on a blackboard framework of the system's Expert S
upervisor Unit, which also supports human integration into supervisory
control of executed processes. Inherent learning ability of the case-
based component allows to capture new schedule repair/search control k
nowledge, including also human preferences, and thus improve the syste
m's reactive/proactive schedule repair efficiency in response to unexp
ected events/performance deterioration trends during the execution of
predictive schedules in manufacturing shop floors. (C) 1997 Elsevier S
cience B.V.