Da. Griffith et Jk. Ryans, ORGANIZING GLOBAL COMMUNICATIONS TO MINIMIZE PRIVATE SPILL-OVER DAMAGE TO BRAND EQUITY, Journal of world business, 32(3), 1997, pp. 189-202
Should Multinationals be wary of the threat to their brand equity pose
d by their distributors, suppliers, advertising agencies or alliance p
artners ? The firm's own corporate communication actions often create
sufficient problems, if they are left unchecked. Now, the spectrum is
raised regarding the impact a partner's bad publicity over building a
rainforest depleting dam or refusal to recall a malfunctioning micropr
ocessor may have on your own brand equity. Steps are offered as a solu
tion.