Kj. Sternberg et al., EFFECTS OF INTRODUCTORY STYLE ON CHILDRENS ABILITIES TO DESCRIBE EXPERIENCES OF SEXUAL ABUSE, Child abuse & neglect, 21(11), 1997, pp. 1133-1146
Objective: The goal of this study was to evaluate the relative effecti
veness of two rapport-building techniques for eliciting information fr
om children who made allegations of sexual abuse. Method: Fourteen int
erviewers conducted 51 investigations of child sexual abuse with child
ren ranging from 4.5 to 12.9 years of age. In 25 of the investigations
, interviewers used a script including many open-ended utterances to e
stablish rapport, whereas in 26 of the investigations the same intervi
ewers used a rapport-building script involving many direct questions.
Both rapport-building scripts took about 7 minutes to complete. All ch
ildren were asked the same open-ended question to initiate the substan
tive phase of the interview. Results: Children who had been trained in
the open-ended condition provided 2 1/2 times as many details and wor
ds in response to the first substantive utterance as did children in t
he direct introduction condition. Children in the open-ended condition
continued to respond more informatively to open-ended utterances in t
he later (unscripted) portion of the interview. Two-thirds of the chil
dren mentioned the core details of the incident in their responses to
the first substantive utterance and a further 20% mentioned core detai
ls more vaguely. Conclusions: These results demonstrate that children
respond more informatively to an open-ended invitation when they have
previously been trained to answer such questions rather than more focu
sed questions. These results demonstrate the sensitivity of children t
o the goals and expectations of forensic interviewers. Structured inte
rview protocols also increase the amount of information provided by yo
ung interviewees. (C) 1997 Elsevier Science Ltd.