Physicians often use their relationships with patients to promote spec
ific therapeutic goals. Because of their personal histories, values, a
nd biases, patients may react to physicians in ways that inhibit or en
hance the relationship. The feelings that are aroused may induce physi
cians to become overly distant, engendering patient and physician diss
atisfaction, or to become overly involved emotionally, which can have
serious psychological and clinical consequences. We explore how a bala
nce between clinical objectivity and bonding with the patient is optim
al and achievable. The nature and origin of personal boundaries are de
scribed. Boundary transgressions on the part of the patient are discus
sed, and the means of preventing transgressions by both patients and p
hysicians through medical education, the process of self-awareness, an
d an exploration of family-of-origin issues are proposed. Through atte
ntion to communication with patients, the physician can maintain an em
pathetic yet objective relationship with the patient.