THE FUTURE OF THE QUALITY PROFESSIONAL IN HEALTH-CARE

Radical changes in health care, organizations, and the quality science have converged, radically altering the role of many, including the qu ality professional. The very existence of this role remains in questio n. Should it continue, radical changes are in store for its conduct. I t is critical that quality professionals today remain aware of the iss ues, and strategically move forward to chart a quality direction for b oth their organizations and their own careers.