There has been increased interest in recent years about the way in whi
ch employment is organized. Some commentators have suggested that ther
e has been a qualitative transformation such that new forms of work or
ganization have developed which offer the prospect of improved perform
ance. Among the key propositions are: (1) labour is being deployed in
a more flexible manner; (2) productivity increasingly depends on the c
ommitment offered by workers; (3) performance-oriented work practices
only work if introduced in an internally consistent manner; and (4), i
t is crucial that such practices are congruent with the overall strate
gy of the organization in which they are sited. Empirical evidence has
indicated that there is much support for these propositions, but that
the link between them and high organizational performance is both com
plex and variable. In particular, the context in which they are situat
ed is a crucial determinant of their success.