The new thermodynamics of non-equilibrium and complex systems enables
a greater understanding of natural processes, including ecosystems and
life, To the classic variables of Energy and Entropy, it adds Exergy.
Its development comes at the same time as an enhanced awareness of th
e social and cultural aspects of natural science. Combining these two
trends, we explore the possibility of the enrichment of our understand
ing of both predominantly natural and predominantly cultural ('reflexi
ve') systems through their poetry. For this, the concept of Quality se
rves for the synthesis of systems thinking. (C) 1997 Elsevier Science
Ltd. All rights reserved.