Ga. Gellert et al., A NATIONAL SURVEY OF PUBLIC-HEALTH OFFICERS INTERACTIONS WITH THE MEDIA, JAMA, the journal of the American Medical Association, 271(16), 1994, pp. 1285-1289
Objectives.-To assess the perceptions, practices, and needs of state a
nd local health officers with respect to professional interactions wit
h the media. Design.-A survey of 759 public health officers (56 state
and 703 local) on jurisdiction demographics, frequency of media intera
ctions, agency process for media contacts, provision and need for medi
a training, and character of media relations. Participants.-Fifty-two
state health officers and 568 US local health officers responded, for
a survey response rate of 82%. Results.-Media reporting was perceived
as accurate 52% to 73% of the time, although reporters were seen as ne
eding improved technical and scientific knowledge. Media were used fre
quently as a component of health education. State health jurisdictions
were more likely than local jurisdictions to have a media protocol an
d designated media contact, to internally review media releases, to in
teract regularly with media, and to provide staff training on media re
lations. Media interaction time comprised print media (63%), televisio
n (19%), and radio (17%). One third of the health officers found media
relations adversarial, but most held a positive overall view of the m
edia. Favorable evaluation of the media was associated with high frequ
ency of media contact, high perceived accuracy of reporting, and prese
nce of an institutional media protocol. Conclusions.-While health offi
cers evaluated media favorably, problem areas were identified where mu
tual education could improve the accuracy and value of media reporting
on health issues. Training capacity for both professions should be de
veloped to increase the effectiveness of public health in media relati
ons.