OBJECTIVE - To compare the quality of ambulatory diabetes care deliver
ed by physicians in the diabetes clinic versus the general medicine cl
inic of a university-affiliated Veterans Administration medical center
. RESEARCH DESIGN AND METHODS - This is a retrospective study that inv
olved the review of medical records against predetermined process-of-c
are criteria. A total of 112 patients with diabetes were randomly sele
cted, of whom 56 were cared for in the general medicine clinic and 56
in the diabetes clinic. The following main outcome measures were exami
ned: 1) the compliance with individual criteria; and 2) the proportion
of patient visits in each clinic receiving minimally acceptable quali
ty, defined as a blood pressure measurement, a record of type of hypog
lycemic medication, a glycated hemoglobin measurement within the past
year, a urinalysis within the past year, an ophthalmologist or optomet
rist eye examination within the past year or scheduled in the next six
months, a record of change in therapeutic management, and a scheduled
return visit. RESULTS - The diabetes clinic performed significantly b
etter than the general medicine clinic on the following criteria: a re
cord of a patient's self-monitoring of blood glucose levels; a foot ex
amination; a comprehensive eye examination; a glycated hemoglobin meas
urement; and a referral for diabetic education. The proportion of pati
ent visits meeting the minimally acceptable levels of quality was bett
er in the diabetes clinic than the general medicine clinic (73 vs. 52%
, P = 0.02). CONCLUSIONS - Patients cared for by physicians in the dia
betes clinic receive better quality of diabetes care than do patients
cared for by physicians in the general medical clinic. If patient care
is to be shifted from specialists to generalists, additional attentio
n needs to be paid to ensure that generalists have the knowledge and s
ystem resources necessary to deliver an acceptable quality of diabetes
care.