This study was designed to assess women's satisfaction with the aborti
on procedure at a family planning clinic in Quebec City. Overall satis
faction was quite high, especially for women who brought someone with
them for social support. Preparation was a key element of satisfaction
for all women. However, other factors underlying satisfaction were di
fferent for women who were accompanied and those who came alone. The r
esults of this study may give clinic personnel incentives and ideas to
improve the quality of care and to answer specific needs of their cli
entele.