OVERVIEW: The systematic identification of causes of uncertainty in th
e R&D process and the application of appropriate solutions can shorten
project cycle times and improve the efficiency and productivity of th
e innovation process. Individuals and teams can use a variety of TQM t
ools to measure and manage the upstream phase of R&D in order to deliv
er results faster. The matrix developed by an IRI Management Research
Team is a convenient way of cross-referencing 45 of the most frequentl
y encountered causes of uncertainty with 40 potential solutions.