Mv. Williams et al., INADEQUATE FUNCTIONAL HEALTH LITERACY AMONG PATIENTS AT 2 PUBLIC HOSPITALS, JAMA, the journal of the American Medical Association, 274(21), 1995, pp. 1677-1682
Objective.-To determine the ability of patients to complete successful
ly basic reading and numeracy tasks required to function adequately in
the health care setting, Design.-Cross-sectional survey. Setting.-Two
urban, public hospitals. Patients.-A total of 2659 predominantly indi
gent and minority patients, 1892 English-speaking and 767 Spanish-spea
king, presenting for acute care. Main Outcome Measure.-Functional heal
th literacy as measured by the Test of Functional Health Literacy in A
dults (TOFHLA), an instrument that measures ability to read and unders
tand medical instructions and health care information presented in pro
se passages and passages containing numerical information leg, prescri
ption bottle labels and appointment slips). Results.-A high proportion
of patients were unable to read and understand written basic medical
instructions. Of 2659 patients, 1106 (41.6%) were unable to comprehend
directions for taking medication on an empty stomach, 691 (26%) were
unable to understand information regarding when a next appointment is
scheduled, and 1582 (59.5%) could not understand a standard informed c
onsent document. A total of 665 (35.1%) of 1892 English-speaking patie
nts and 473 (61.7%) of 767 Spanish-speaking patients had inadequate or
marginal functional health literacy. The prevalence of inadequate or
marginal functional health literacy among the elderly (age greater tha
n or equal to 60 years) was 81.3% (187/230) for English-speaking patie
nts and 82.6% (57/69) for Spanish-speaking patients, and was significa
ntly higher (P<.001) than in younger patients. Conclusions.-Many patie
nts at our institutions cannot perform the basic reading tasks require
d to function in the health care environment. Inadequate health litera
cy may be an important barrier to patients' understanding of their dia
gnoses and treatments, and to receiving high-quality care.