REINVENTING GOVERNMENT OR REINVENTING OURSELVES - 2 MODELS FOR IMPROVING GOVERNMENT PERFORMANCE

What are the strategic implications for improving public services of a lternative models of citizenship? Hindy Lauer Schachter contrasts the citizen-owner model used by the Bureau Of Municipal Research with the citizen-as-consumer model posited by Osborne and Gaebler in Reinventin g Government. She shows that the Bureau's concept of efficient citizen ship leads to a more expansive and generous public role in reform. The reinventing government scenario assumes improvement comes from change in bureaucratic structures and cultures. The citizen-as-owner model p osits that reform also requires reinventing ourselves as active citize ns through education and information exchange.