A MODEL OF NONVERBAL EXCHANGE IN PHYSICIAN-PATIENT EXPECTATIONS FOR PATIENT INVOLVEMENT

Citation
Hs. Lepper et al., A MODEL OF NONVERBAL EXCHANGE IN PHYSICIAN-PATIENT EXPECTATIONS FOR PATIENT INVOLVEMENT, Journal of nonverbal behavior, 19(4), 1995, pp. 207-222
Citations number
61
Categorie Soggetti
Psychology
ISSN journal
01915886
Volume
19
Issue
4
Year of publication
1995
Pages
207 - 222
Database
ISI
SICI code
0191-5886(1995)19:4<207:AMONEI>2.0.ZU;2-G
Abstract
This paper reviews the literature on the nonverbal aspects of physicia n-patient interaction, focusing on how expectations about patient invo lvement are conveyed and negotiated by physicians and patients. Import ant outcomes of this process, such as satisfaction, adherence, and pat ient health, are examined. A model of physician-patient negotiation in volving four interaction styles is presented to examine the negotiatio n process and the effects of patient involvement on outcomes.