Packets are processed in bulk at the nodes of a computer communication
network. A complete analytical solution of the packet response time i
n a node processor is derived. The node processor is modelled as an M/
M([K])/1 queue. In this queue, the packets arrive according to a Poiss
on process, and the service times are exponentially distributed. In ea
ch service period the number of packets served is the minimum of K and
the number of packets present in the queue. In existing literature it
is assumed implicitly that a root of a polynomial equation, lying in
the interval (0, 1), will be evaluated numerically. A Lagrange series
expansion of a root of this polynomial equation of degree (K+1) is der
ived. The proposed solution technique can be used for evaluating analy
tically other Markovian bulk service queues, and also the E,/M/1 queue
.