GIVING FEEDBACK - SOURCE-CENTERED ANTECEDENTS AND CONSEQUENCES OF CONSTRUCTIVE AND DESTRUCTIVE FEEDBACK

This article articulates the process of giving feedback. It argues tha t the source's perceptions and reactions to the recipient's performanc e depend on whether the relationship between the source and recipient focuses on control, rewards, or affiliation. Structural characteristic s of the relationship and the source's needs determine what role domin ates. The dominant role together with the source's self-esteem and sel f-control affect whether the feedback is constructive or destructive. New directions for feedback research and practice are considered.