C. Schondel et al., ADOLESCENT VOLUNTEERS - AN UNTAPPED RESOURCE IN THE DELIVERY OF ADOLESCENT PREVENTIVE HEALTH-CARE, Youth & society, 27(2), 1995, pp. 123-135
Because traditional mental health models are inadequate in meeting the
needs of adolescents, hotlines have been developed to alleviate this
gap in service. National survey results of adolescent hotlines and an
indepth study of one program are presented. Although data indicated on
ly 10% of hotlines exclusively use peers to answer phones, the authors
' case study suggests that the ''self-help'' model of volunteering has
benefits not only for consumers bur also for adolescent volunteers.