The prime objective of this paper is to demonstrate how a public roads
authority charged with reviewing the performances of its agencies can
analyze the efficiency with which services are produced. Specifically
, we show, within the framework of a deterministic nonparametric data-
envelopment analysis (DEA), how the Norwegian Public Roads Administrat
ion is able to assess the performances of its rock-blasting agencies o
r units and target areas for improvement. A DEA model with variable re
turns to scale is applied to establish boundaries of the best practice
. The study indicates substantial variation in efficiency scores acros
s units. The rock-blasting sector's input-saving potential is found to
be in the range of 46-55%, while the output-increasing potential rang
es from 89 to 150%. There is a significant correlation between size an
d efficiency scores indicating that larger units perform better than s
maller ones. Precautionary blasting, mainly performed in densely popul
ated areas and unit costs per volume of rock blasted explain much of t
he variations in efficiency scores. Any policy implication should, the
refore, carefully examine exogenous factors.