E. Thanassoulis, ASSESSING POLICE FORCES IN ENGLAND AND WALES USING DATA ENVELOPMENT ANALYSIS, European journal of operational research, 87(3), 1995, pp. 641-657
Citations number
13
Categorie Soggetti
Management,"Operatione Research & Management Science
This paper reports on an assessment of police forces in England and Wa
les using Data Envelopment Analysis. The assessment contributed to a s
tudy of crime management carried out in 1993 by the Audit Commission,
an independent body, set up by Act of Parliament to encourage the econ
omic, effective and efficient provision of public services. The paper
begins with a preliminary analysis of crime, crime clear up and manpow
er data to lead on to an initial assessment of performance. The assess
ment is then refined so that not only more confidence is gained in the
results obtained but also performance on specific areas such as manni
ng levels as distinct from crime clear ups is gained. The analysis rep
orted helped the Audit Commission in their selection of good forces. A
lthough the main focus of the paper is on the use of DEA in the polici
ng context much of the approach used has wider application and the pap
er should prove of interest not only to those concerned with police pe
rformance but also to those using DEA more generally, in other context
s.