CUSTOMER SERVICE ON BRITISH-AIRWAYS

Authors
PINE BJ
Citation
Bj. Pine, CUSTOMER SERVICE ON BRITISH-AIRWAYS, Harvard business review, 74(1), 1996, pp. 162-164
Citations number
NO
Categorie Soggetti
Management,Business
Journal title
Harvard business review → ACNP
ISSN journal
00178012
Volume
74
Issue
1
Year of publication
1996
Pages
162 - 164
Database
ISI
SICI code
0017-8012(1996)74:1<162:CSOB>2.0.ZU;2-I