Little is known about care delivery systems, patients' requests and ap
preciation of care of patients attending an outpatient (depot) neurole
ptic clinic. Although the concepts of expectancy and satisfaction rema
in methodologically debatable and are multi-dimensional, they are impo
rtant variables in the process of care and its ultimate outcome, i.e.
compliance. in this study, outpatients receiving oral or depot neurole
ptics as maintenance therapy are compared using a Patient Request Scal
e and a Neuroleptic Evaluation and Attitude Scale. No differences were
found between either group on sociodemographic and psychiatric histor
y related variables. Both groups of patients have a comparable attitud
e towards their disease and medication use, as reflected in knowledgde
of the medication they use and the reason why. The appreciation of ca
re is comparable, but their treatment requests differ: the patients re
ceiving oral medication are more comparable with the general populatio
n and could be described as more psychologically minded. Patient attit
ude, requests and appreciation of care are of relevance in the quality
control systems that need to be developed in the maintenance therapy
of psychotic patients.