Acceptance and voluntary use of information technology by employees ar
e considered by many to be necessary for organizational success. This
may be facilitated by careful planning and implementation of computer
user training as part of the systems development process. Although muc
h research has focused on user involvement in the development of appli
cations and the impact of this involvement on user satisfaction and sy
stem usage, little research has been done on the relationships between
computer user training and user involvement, user satisfaction, or sy
stem usage. Using 282 survey responses, this article explores the rela
tionships of computer user training to user involvement, user satisfac
tion, user confidence, and system usage. The results of a path analysi
s suggest that computer user training impacts system usage through use
r satisfaction and user confidence. Further research questions in this
domain are discussed.