M. Sellers et J. Beam, SUBSIDIZING UNMEDIATED DOCUMENT DELIVERY - CURRENT MODELS AND A CASE-STUDY, The Journal of academic librarianship, 21(6), 1995, pp. 459-466
New models for document delivery in libraries are emerging as technolo
gy enables end-user ordering through electronic interfaces. Recently C
olorado State University (CSUL) tested the viability of providing subs
idized unmediated document delivery to the entire university community
using UnCover2. The project was analyzed and users were surveyed to e
valuate the performance of the service.