Q. Gong et G. Salvendy, AN APPROACH TO THE DESIGN OF A SKILL ADAPTIVE INTERFACE, International journal of human-computer interaction, 7(4), 1995, pp. 365-383
Computer users vary greatly in their abilities to use a software inter
face efficiently. One factor that apparently affects users' efficiency
in using an interface is the changes in their skill levels. In this s
tudy, an adaptive interface (of menu and command) is presented that dy
namically adjusts to users' changing skill levels. The mechanism of an
adaptive interface is described and discussed. The validity and usabi
lity of the adaptive interface is tested with 40 participants in an ex
periment that used a between-subject experimental design for interface
style. The independent variables were interface style (menu, command,
hybrid, and adaptive) and skill level (starting session and ending se
ssions). The dependent variables were task completion time, number of
steps used, ratio (of using menu mode over menu and command modes), pe
rceived memory load, and satisfaction with the interface styles. The t
ask-completion time and ratio data indicate that the adaptive interfac
e produced significantly better performance than the static hybrid int
erface at the end of the training sessions for experienced computer us
ers. No significant differences were found for memory load and satisfa
ction ratings across the four interface styles.