Rm. Guerrero et al., WORK ACTIVITIES BEFORE AND AFTER IMPLEMENTATION OF AN AUTOMATED DISPENSING SYSTEM, American journal of health-system pharmacy, 53(5), 1996, pp. 548-554
The impact of an automated dispensing system (ADS) on medication-relat
ed work activities by nurses and pharmacists was studied. A point-of-c
are ADS (Baxter Sure-Med) was installed on two nursing units (the surg
ical intensive care unit [SICU] and a medicine unit [4NMU]) of a 400-b
ed university hospital as part of a pilot project. A self-reported wor
k-sampling study was used to collect observations of medication-relate
d work activities by nurses, health unit coordinators (nursing support
staff), and pharmacists for a seven-day period before ADS implementat
ion and a seven-day period after implementation. There were 7797 obser
vations of nurse work activities, 1408 observations of health unit coo
rdinator work activities, and 4236 observations of pharmacist work act
ivities. The percentage of nurse work activities that were medication
related decreased from 20.7% before ADS implementation to 18.4% afterw
ard on 4NMU and increased slightly from 10.8% to 11.0% on the SICU. Me
dication-related health unit coordinator work activities increased fro
m 17.5% to 25.3% of total activities on 4NMU and decreased from 16.6%
to 10.7% on the SICU. None of these changes was significant. For decen
tralized pharmacists supporting 4NMU, the percentage of work activitie
s classified as clinical increased significantly from 36.5% to 49.1%.
For decentralized pharmacists supporting the SICU, clinical activities
increased from 27.9% to 35.1%. There were no significant changes on e
ither unit in pharmacist activities classified as technical. An overal
l measure of the efficiency with which pharmacists used their time for
patient care-related activities increased. A point-of-care ADS did no
t affect the proportion of time spent by nurses on medication-related
activities and seemed to give pharmacists more time for clinical work.