Pl. Nemetz et Sl. Christensen, THE CHALLENGE OF CULTURAL-DIVERSITY - HARNESSING A DIVERSITY OF VIEWSTO UNDERSTAND MULTICULTURALISM, The Academy of Management review, 21(2), 1996, pp. 434-462
Formal diversity-training programs have been growing rapidly, but anec
dotal literature suggests that many such programs garner negative reac
tions from participants. Charges of ''political correctness'' and ''wh
ite-male bashing'' may typify such responses. This article theorizes t
hat fundamental beliefs and multiple sources of influence must be take
n into account to predict or participant's reaction. Burrell and Morga
n's (1979) work on paradigmatic differences is used to identify polar
opposite beliefs about multiculturalism. Ideal states of multicultural
ism are then defined and predicted from these fundamental beliefs. The
se belief systems are compared to sources of influence to predict reac
tion to a formal diversity-training program. We conclude with some cau
tionary dialogue about realistic expectations of diversity and the pol
arizing effects of Balkanizing rhetoric.